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Prepaid package of remote technical support with our technical department for companies and end users. From the time of purchase the package is valid for one year (the purchased package time is usable for one year). The provided assistance time is calculated in increments of 15 minutes. After making the purchase we will provide you with all the details for opening the support ticket.
Specifically it is therefore suitable for any kind of system support:
Support in NAS configuration, Server, NVR or DVR
Troubleshooting network problems (provided that it does not result the inability of your network to access the internet)
Solving printing problems
Diagnose Office and other applications
Firewall configuration
Remote diagnostics (network, server ...)
.... All, just a click away!
FOR MORE INFORMATION SEND AN EMAIL TO: info@dnltrading.com
N.B. In order to purchase this package of remote technical support it is necessary and indispensable condition that in your local network there is at least one PC / MAC to connect to with the software that we provide for remote support (the PC / MAC must therefore be able to connect to internet), and that by that PC / MAC the device for which you require remote assistance (NAS, DVR, firewalls, access points, routers, etc.) are accessible by network.
